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direct bookings terms and conditions

a) more than 28 days before date of arrival: full refund
‍b) cancellation 28 days or less before arrival dates or no show: 100% cancellation penalty + taxes

A 25% deposit is due at the time of the reservation, and will be collected using the credit card details provided at the time of the booking. The accounts department will then send you an invoice showing your payment.
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The remaining balance is due 28 DAYS BEFORE ARRIVAL. Bookings with payments not received by the due date are liable for cancellation, our accounts department will contact you when payment is due.

Deposit can be made via credit card or Bank transfer.

Payments by bank cards: Visa, Mastercard, American Express.  

Please note that there is a 2% imposed bank charge that will be added to all card transactions.

For all payments by bank transfer, all bank charges are to be incurred by the payer.

(cancellation policy applies. You have up to 28 days before arriving to cancel your reservation. Deposit paid will then be refunded in full)

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special offers

Honeymoon Special

From 4 nights stay:
Bottle of Sparkling wine and fresh tropical fruit plate
+ 30 minutes couple massage
From 6 nights stay:
All the above + Romantic dinner for 2 in Sexy Fish restaurant

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COVID-19 SAFETY AND SANITARY MEASURES NOTICE

Due to the recent Covid 19 worldwide pandemic, to keep both our guests and employees safe, we have made some changes to the Z Hotel & the Kidoti Villas that we would like to make you aware of.  We believe that with careful planning and consideration by our staff and guests we can continue to provide the best hospitality services on Zanzibar. For now, this may be our new norm but the Zanzibar sun is still shining, the blue waters still shimmering and the cocktails are still being stirred, all waiting for your visit.
‍New routines:
1.  All our pool and beach beds will be a minimum of 1 metre apart.
2.  All our Saruche restaurant tables at the Z hotel will be a minimum of 1 metre apart.  
3.  We have advice and guidance posters throughout the hotel and the Kidoti Villas to educate and remind all about keeping sensible distances if they wish to do so, plus the importance of hand washing.
4.  All staff will be trained on the new social distancing norm both in and out of the work place.
5.  All staff will have their temperatures taken daily before starting work shifts and they will only visit their homes weekly on their days off. Z Hotel & the Kidoti Villas will be laying on transport so all staff can avoid public transport.
6.  All staff that come in close contact with guests will wear masks.
7.  There will be non-touch automatic hand sanitizer dispensers throughout the hotel grounds, the private Villas and staff quarters.
8. There will be a 24-hour period where each room/Villa is left empty between guests vacating and new guests arriving.
9. Guestroom keys & key cards as well as the Kidoti Villas keys will be disinfected after each use.
10. Guest transport: frequently touched places inside the vehicle in the passenger areas will be disinfected with every arrival.

For additional guest comfort, we have also banned smoking in all public spaces at the Z hotel including the pool deck and restaurant, however there will be small allocated smoking areas for those who do want to smoke.
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Zanzibar wasn't really affected by Covid-19 to the same extent as most other countries, in fact the minister of health recently announced there have been no new cases for 5 days. However, we will keep the above measures in place for everyone’s peace of mind. Thank you for your understanding and we look forward to welcoming you at the Z hotel or the Kidoti Villas by Z for your African holiday of a lifetime.


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